1. Information We Collect
We collect information you provide directly to us:
- Account information (name, email, company)
- Trading preferences and strategy configurations
- API keys for exchange connectivity (encrypted)
- Usage data and trading activity logs
2. How We Use Your Information
- To provide and maintain the trading service
- To process and execute trading operations
- To send important service updates and alerts
- To improve our algorithms and user experience
- To comply with legal and regulatory requirements
3. Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for API keys at rest
- TLS 1.3 for all data in transit
- Regular security audits and penetration testing
- Access controls and audit logging
4. Data Retention
We retain your data for as long as your account is active. Trading history and performance data are retained for 7 years for regulatory compliance. You may request deletion of your account data at any time.
5. Third-Party Services
We integrate with the following third-party services:
- Cryptocurrency exchanges (Binance) for trade execution
- Cloud infrastructure providers for hosting
- Analytics services for platform improvement
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies without your consent.
8. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@kaitral.com